Why are we slowly heading back to inaccessibility?

When the pandemic hit businesses, understandably, panicked. Suddenly the majority of the workforce was remote, and that was a new thing to a lot of companies. How do you manage staff when they’re not sat at a desk you own? How do you know people are working if you can’t see them?

Zoom, WebEx, Teams enter stage left. For me, Teams has been a revolution – You can have a text chat with someone, turn it in to a phone call, a video call, a screen share with no real effort. Wonderful. Collaboration should be this easy, and in 2020 it was.

Industry events that used to be in-person only were suddenly, and hastily, thrown online. Yes, thrown. It’s different to put on an event that is online than one that is held in-person, and a lot of the first events I attended didn’t have time to re-assess how to deliver their content. Those events were painful to be honest, but it was new so nobody is really at fault.

There were a lot of clunky handovers from speaker to speaker, all waiting for the another to give the signal they had finished speaking / it was your turn to speak. There was a surprisingly large number of backgrounds that featured guitars, too.

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